This is awesome. I learned, from Sara, about an interview with Sylvia Boorstein in which she suggested that we could all learn from the philosophy of the GPS.
When we make a mistake, it calmly and evenly says “recalculating” and then suggests a course correction. Even if you get that wrong, it says “recalculating” and suggests another correction to get you back to where you said you were going.
No yelling. No beating anyone up for making a mistake. Just recalculating.
Here is an excerpt from the interview, below, but I recommend the whole interview. What do you think??
“If something happens, it challenges us and the challenge is, OK, so do you want to get mad now? You could get mad, you could go home, you could make some phone calls, you could tell a few people you can’t believe what this person said or that person said. Indignation is tremendously seductive, you know, and to share with other people on the telephone and all that. So to not do it and to say, wait a minute, apropos of you said before, wise effort to say to yourself, wait a minute, this is not the right road. Literally, this is not the right road. There’s a fork in the road here. I could become indignant, I could flame up this flame of negativity or I could say, “Recalculating.” I’ll just go back here.”