I have learned SO much, today, about how to use Digital Credit Union’s deposit-from-your-computer function. Over the course of the day, I’ve gone from total frustration and a gazillion failed attempts, to a string to of two successes in a row, using the hints that came from my friends on Facebook!
Here’s the deal: When you hit the “scan” button, the DCU function controls the scanning settings, and is really stupid, with few options. Over and over, it could not detect the proper size of the back AND the image was too light.
So this is what works: scan the checks to a file (one front, one back) first. My superprinter does that quickly and well, with default settings. Then run PC Deposit, choosing the file option. It worked!
I got this idea from Rita, who said change the scan settings. PC Deposit won’t let you change settings but my scanner figured it out automatically! Judy said put a dot in every corner and that may have helped, I’ll try it without next time and see. Both of these ideas came from Facebook, within hours, and I would never have figured this out on my own.